No you dont need the original packaging to return faulty goods to Argos, or any other retailer. We carry out further checks to verify your age with a registered credit reference agency and, if we are unable to verify you are over 18, we will cancel your order. Exchanges will depend on current stock levels. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. This website is operated by Argos Limited (referred to as "Argos/we/our/us"). However, you will need to have your proof of purchase, such as a receipt or email confirmation of your order. Well, weve got you covered. This means that you can return your purchase to Argos within 30 days of receiving it, as long as its unused and in the same condition as when you bought it. Registered Office: Castelan Ltd, Alpha House, Sunnyside Road North, Weston-super-Mare, North Somerset, BS23 3QY, United Kingdom. In its original packaging (with the tags if applicable), With any free items that came with the product, With any security seals unbroken and intact. 9.18 If any product purchased with a Gift Card or eGift Card is subsequently returned or exchanged for product of a lower price or a refund, any money owing will be returned to the original Gift Card or eGift Card. Privacy Policy. Please note, the Argos Collection Code, cannot be used to pay for FastTrack orders. Depending on the products, repairs can take place in your home, saving you the trouble of returning it. Small items are items that were dropped off with only one person. The only difference between the Christmas return policy and the regular return policy is the extended return window. Some items like food, pierced jewellery and underwear can't be exchanged or refunded, unless they're faulty. If we are collecting your item, it will be inspected prior to being refunded. 1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website. You can also return items for an exchange instead of a refund. If your item isn't working as it should, start by checking our Product Support site which is full of useful information and our aftersales helpline. The #1 subreddit for Brits and non-Brits to ask questions about life and culture in the United Kingdom. If you return your item(s) back to an Argos store, we can trigger a refund immediately. Promoter: Argos Limited: 489-499 Avebury Boulevard, Milton Keynes, MK9 2NW. Hi,My son bought x box s series from Argos , he played twice and didnt like it can I return it to Argos,would I get full refund ?. . The means of doing so are the same as above:. 11.14 Minimum spend to collect points = 1. Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details. Also, take into consideration that if you purchase a sale item that comes in a bundle all items must be returned for a full refund amount. If you choose to cancel and have already paid for the goods you will receive a full refund. If a product is faulty within the first 12 . The quickest way to return an item is through one of our stores where we can accept most items, other than large items, even if they were originally delivered to your home. Points will be awarded within 30 days of your first Direct Debit payment. 2.4 We may impose restrictions on the number of single product lines that may be ordered or fulfilled. 11.24.1 Argos reserves the right to issue Argos Gift Cards for items purchased using Nectar points which are subsequently returned or cancelled. All you need is the product, your proof of purchase and the original packaging (or proof of purchase if the item is faulty). 5.1 We offer a 30-day money back guarantee, please refer to Returns and refunds. If you've checked the Product Support Site, but do need to return an item within it's warranty, you can take it to any Argos store or Argos store within a Sainsburys supermarket, including orders which were home delivered (unless it's a large item). 11.22 Only one Nectar card can be used per transaction. I am having to deal with this now! Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. If the product is faulty, youll need to contact Argos to make your return. 11.16 We reserve the right to withdraw Nectar points where not issued in accordance with these terms and conditions, or in error and/or where we suspect fraud. They contacted Argos, explained that they wanted to return the TV because it was not producing the picture quality expected, and thankfully, despite having being used for 4 months, were able to return it, and obtain a full cash refund! 485850. Argos may change, suspend or discontinue the website at any time, including the availability of any feature, database or content. If you are not happy with the replacement or substitute you can return it in accordance with our 30-day money back guarantee. In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition. This guide tells you everything you need to know about returning products to Argos. Please note, collection points at Sainsburys supermarkets are unable to accept any returns, and no stores can accept returns of large items at this time. Returning an opened laptop to Argos? : r/AskUK - Reddit Argos returns procedure for faulty goods - MoneySavingExpert Forum You can use a kiosk receipt, confirmation email, e-receipt, or your order number. b) J Sainsbury plc shall have the right to enforce and take the benefit of the rights or benefits of any limitation or exclusion or limitation of liability in these terms and conditions; We often link to other websites, but we can't be responsible for their content. Argos offers extended returns during the holiday season. Use up and down arrows to review and enter to select. Editor, Marcus Herbert. Be patient but contact Argos if the refund does not hit. Vijay. suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions. Argos Return Policy Does Argos Give Full Refunds? Argos faulty goods after 30 days? Digital Spy The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. In the event you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately (see Contact Us for more information and full contact details). The original receipt or another proof of purchase is required too. PayPal refunds can take up to 30 days. How you purchased the item will largely determine which return methods are available. In line with our returns policy, your item (s) will need to be: Unused. However, if it has been more than six months since you purchased the item, the retailer has the right to ask you to prove that the item was faulty when you purchased it. If you return your item(s) back to an Argos store, we can trigger a refund immediately. You can return your items to an Argos store, collection point, post, or arrange a return via chat. Where goods are subsequently exported by an EU national or resident, we accept no responsibility for damage in transit, or for any customs requirements or duty. For the purposes of proof of delivery only, where you accept delivery personally our delivery driver may ask either for your signature or may take a photograph of the products at a distance with your door open, which may include images of you. We reserve the right to reclaim Nectar points where we consider goods have been bulk purchased or for onward re-sale. It is not directed at children. I returned it to Argos and asked for a refund (there were no more in stock at that branch and it had become 20 cheaper since I bought it). If you only return one of the bundled items your refund will be prorated And you will only receive $2 for your item returned. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. 9.12 To check your balance and confirm the expiry date please sign into your account at argos.co.uk and use the balance checker provided. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. It will also need to be in its original packaging, with all tags still attached. Large items are items that require two or more people to handle the delivery. You must begin your return within 30 days from the date of your purchase to qualify for a return. Any items purchased within the holiday season, usually between October and December, have until the middle or end of January to return the products. Argos will accept the return of most items in stores. It may take up to 5 working days for your bank to process it into your account. Because the stipulations of the regular return policy apply to the Christmas return policy, you want to know about the regular return policy whenever you are returning items during the holiday season. Returning an item means that you want a refund for the product. 8.2 We have selected our products on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. Book and pay first, then take it to your nearest ParcelShop. The remainder, where applicable, will be refunded via the original payment method, such as cash or payment card. Lindsey is based in Morgantown, West Virginia. Its obvious it hasnt been used. They offer a fair return policy and will work with you to make your purchase right if there are any issues. 22 October 2020 at 12:46PM 9.15 EURO Gift Card cannot be redeemed in UK. If it was an online order, you will be able to return your item for free via post. However, if your purchase is faulty, you will have more rights thanks to the Consumer Rights Act. You can get all the help you need by visiting our Support Site, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. 12.6 To use your Habitat.co.uk eGift Card online, input the card number and PIN at the payment stage of your order. 8.6 Argos reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party. 9.16 Gift Cards or eGift Cards are not a credit, debit or cheque guarantee cards, cannot be redeemed for cash or returned under the Argos 30 Day Guarantee and cannot be sold or re-tendered. If belongings go wrong, real who address reacts a little half-heartedly, it's always useful to know where you stand with returns policies. 7.4 Subject to Section 7.1 above, Argos will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any: 7.5 Notwithstanding the above, subject to Section 7.1 Argos' aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause. Just like with regular returns, items returned under the Christmas policy can be returned or exchanged for something else, as long as it is in their original packaging and in a resalable condition. Here is how you should return your item based on the purchase: Yes. Collect 1 Nectar point per 1 on qualifying spend at Argos stores, Argos in Sainsburys and at Argos.co.uk in the UK. Additionally, most of the stipulations regarding returns of the regular return policy apply to the Christmas return policy as well. If you've changed your mind and need to return an item, you have 30 days from the date of collection or from the date of delivery to return your item(s). prior to the goods being dispatched or in store prior to or at the time of the collection of the goods).
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