Some recordings won't play. We are having the same problem and this is May 2021. Why is Cloud DVR is not recording or not showing some recordings? Follow the on-screen instructions to complete set up with your remote. Question About Spectrum Voice (Landline) Caller ID Information? , I've tried going in and removing future scheduled shows temporarily to see if its because the DVR is anticipating being full, but this made no difference. I am having issues with the Cloud DVR. Service unavailable at this time. Black screen when trying to view recorded programs on DVR The help offered is very basic ranging from 'is the hard drive the correct one' to 'is the hard drive plugged in'!. This was set on TVkey and i changed it to the other setting, Samsung. For me, the problem started again yesterday, and is continuing today. (My usual reason for rebooting is to stop erratic behavior when trying to rewind or forward live TV. If you press the Record button from the on-screen guide, there are three options: 2 timessets the series for that channel in that time slot. This is what I've tried:, Anything else I'm missing for troubleshooting? I recommend rebooting your modem and running a speed test to verify your internet is working well. It turns out that even though I launched the recordings from channels I have access to, the playback of the recordings is being blocked by the NFL Network since I don't have access to that channel. I called tech support at Spectrum and spoke to 2 very nice gentlemen but neither seemed to have a clue as to why it happened or what they were doing about it. Recording may sometimes work only once or twice. My recording scheduled for 6:00pm started as scheduled. I have been recording programs on DVRs since 2005, and unless the power was out, never had a problem. Its crazy frustrating because now were missing decent chunks of every show we record. I am able to watch NFL games on my local channels and on ESPN, but not on the NFL Network. To change that, you just need to restart Game DVR task, and you should be able to record again. Power cycle your DVR / NVR. mv020 over 6 years ago. You can select these functions and they will show in the scheduler however no notifications are received or recordings started. Check out our guide on the best game recording software to use in 2019. I don't know what Spectrum did over the last few weeks, but they really have messed up. Thank You for your response. Time-saving software and hardware expertise that helps 200M users yearly. If I choose a different recording it will play fine. Sometimes all of the show and about 30% of the time about 20 minutes. I knew it was not the USB drive because it would do time shift and record what you were watching. Using the arrow buttons on the remote select 'Saved'. I have my DVR set to automatically record several shows. Anyway they do know about this but will deny when you contact customer support. Guess what, my TV has packed up with scheduled recordingsno longer working, no 5 min notice of recording and no recording then taking place. TV. I just received new tv remote from spectrum and having same problem. Sometimes if you open the actual My DVR application and play from there instead of selecting the show from the MY TV section it will work. I would recommend cancelling any other scheduled recordings and rescheduling them. This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. in. is that possible? Optimum TV app. If you look on I posted my emails I had with the UK CEO. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I'm in the seacoast NH area, and this does seem linked to stations no longer appearing under the Guide as 'Free to Me', even though they are part of my cable package., -----------------------------------------------------------------------------------------, My DVR is refusing to record some shows and I'm unable to determine why. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Repeat this process two more times. Would you be able to confirm what channels and titles of the programs are that you are experiencing trouble with? You can do so by opening the Xbox App and selecting Settings. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. In case your game isnt compatible with the Game DVR feature, you can either leave it be, or look for a new varsio of the game that actually supports this featue. Time-saving software and hardware expertise that helps 200M users yearly. Recordings stopped showing on the recorded list sometime Saturday. Also a couple other programs scheduled to record later today are not showing up. I'm watching on Roku tv's and I've noticed that the series / shows that were supposed to be recorded yesterday and this morning are still listed under the 'Scheduled' tab, and they did not record. :), Can you please send us a private message with your full name and full service address to get started? My 6:00am appears to have started recording correctly. An "Xfinity Support" graphic replaces the "To:" line. Select Yes. Posted 1/18/13 10:44 AM Optimum | DVR 2 years ago 1 U user_430c9e Visitor 7 Messages I searched through the sub and didnt see anything about this so I figured Id post my issue regardless. Invalid password, please complete all fields. I do wish Samsung would get this right. Solution 1 Make sure your computer is compatible with Game DVR. Why do some of my DVR recordings disappear? - AT&T Community Forums So if you have this problem report it as a fault to you retailer. After multiple convos with Hulu support and team, this issue is still present and is caused by a series of blockers. To power cycle your DVR / NVR, please power it off and disconnect the power source for approximately 30 seconds. Find your Cloud DVR recording and try playing the video again. Has anyone been having major problems with their Cablevision DVR? Another annoyance is the way the fast forward works, or rather doesn't. For more information, please see our In the DVR settings, the show is set to record 9pm-10:03pm. I checked and the programs are on my series recording list. Before posting a new question, please check out our, You are currently viewing the Spectrum Community Archives. And when I selected the program the episode information had the appearance that it was recording. Please try again later" errors that lock me out of playing a recording appear to only affect one recording. Comcast DVR Tip: Don't Miss the Ending of Your Show To make sure you posses hardware strong enough to record clips with Game DVR, open your Xbox app, go to Settings, Game DVR, and if you see the message This PC cant record clips, you dont have enough hardware capacity for that. Unfortunately there is no way to recover programs that did not properly record. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. DVR will NOT record shows on certain channels HELP!! where they appear to be coordinating with an engineer. Try to skip back and replay, or stop and restart the recording. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. I have tried various attempts to solve the issue with Samsung via their chat line and a telephone call back response but to no avail. I'm having trouble with my Cloud DVR - Hulu Didn't record, disappeared from Scheduled Recordings, and when I tried to set a new series recording for it no red dot appeared, nor did the show reappear in scheduled recordings. Do I just need to not try to use it? I had a KS9500 and had the same issues. If the program you are currently watching pauses, then the PVR functionality has been successfully restored. Ask a question. DVR not showing recordings AND 100% full | AT&T Community Forums I doesn't appear to have worked on this one. Sign in or register to get started. paul1277 post. Have you tried logging out of the app and rebooting the equipment to see if the issue still occurs? I've been able to watch recorded NFL games of my local team, but these three recordings I had issues with were not my local team. 04-12-2018 in, 13-09-2018 I wanted either recognition that the device was faulty or that the design firmware was the problem. There really should be monitoring teams for cloud DVR services in areas with wide clusters of problems for about 30 days of monitoring. I am experiencing the same issues on all devices.In an effort to do some problem analysis I used my android phone to try to play the recordings and had a similar error message Recording UnavailableWere sorry were unable to play your selection. Some of my shows didn't DVR. TV Forum requires membership for participation - click to join, #DVR #won't load #cannot view #recorded show. Also, feel free to provide other solutions if you happen to find any. I've noticed it helps a lot to set to record . Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. The recordings in question were three NFL games. Well we have a couple of advice for you, if that happens. Everything Itried did not resolve the problem asI didbefore , however on your original post i noticed a related discussion on the same page " Schedule recording problem solved " by Mikescooby. We hope that these solutions are going to help you to solve your issue. I though my shows were coming through the dish not over the internet. Reconnect, and power back on. Turn on your TV and select the matching HDMI input for Optimum Stream. Yep I had that multiple excuse until I pointed out that I had the same problem with the built in freesat recording, which I believe do not use multiplex. We will debit Every once in a while, when I select a recorded show to watch, it won't load -- the screen will go black for a few seconds, then will take me back to whatever live TV show had been playing. Please try again later. I've called them 7 times and they are useless! I answered the Community_Help handle message. Please try again". For a list of helpful threads please check the sidebar on old.reddit.com/r/optimum. Reconnect the power cable to the Digital Box. From here you can cancel the recording, or change the settings (which is what we want to do). Why are some of my shows not recording on DISH? First, you will need to open the Optimum App on your computer or device. Windows 10 stores your game clips and screenshots in the Videos folder by default, in a folder named Captures. Other systems show progress thumbnails so you can see where you are, but not Spectrum, it's all guesswork. I couldnt believe a 1 month old TV could have failed somehow (the hard drive is fine) and felt a setting must have changed somehow.I tried this and it worked for me and sorted the problem. Can you tell me if they are working on my CDVR?
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